Got Questions? We’ve Got Answers.

Frequently Asked Questions (FAQs)

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How big is the rim?

The rim measures 16 inches in diameter, slightly below NBA regulation size. Think carnival-style basketball—tight enough for a challenge, but perfectly playable.

Can it handle intense games and slam dunks?

Absolutely. The Pool Boy Elite is built with heavy-duty, powder-coated steel and reinforced hardware. It’s designed to handle high-energy games for all ages.

Pro tip: We recommend avoiding hanging on the rim to ensure long-term durability.

Will the hoop rust?

Nope. It’s fully rust-resistant, even in saltwater and chlorine pools. The frame is made of 3mm powder-coated steel, and all hardware is 100% stainless steel.

Is it suitable for adults too?

Yes! Our hoop is made for kids, teens, and adults. The adjustable height feature ensures fun for all skill levels—from casual shooters to competitive players.

Can it be left outside during winter?

Yes, the hoop is built to endure the elements. Just remember to partially drain the water base before temperatures drop to prevent expansion-related damage.

Do you offer customer support?

Absolutely. We provide fast, friendly email support for both current and future customers. Our team is dedicated to helping you have the best experience possible.

How long does setup take?

Typically, 15–20 minutes. All tools are included, and our guided instructions make setup easy and frustration-free.