Return & Refund Policy

Thank you for shopping with Pool Boy Sports. We strive to ensure your satisfaction with every purchase made on our platform. In the event that you need to return an item, we've outlined our return and refund policy below to make the process as seamless as possible.

Returns Accepted for 30 Days:
We accept returns within 30 days of the purchase date. If 30 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.

Free Return Shipping:
We understand that returning items can sometimes be inconvenient. Therefore, we offer free return shipping on all eligible items within the specified return period.

No Restocking Fee:
We believe in transparent pricing, which is why we do not charge any restocking fees for returned items. Your refund will be issued for the full purchase price of the item(s) returned.

No Final Sale Items:
Please note that final sale items are not eligible for return or exchange unless they arrive damaged or defective. All other sales are considered final.

Initiating a Return:
To initiate a return, please contact our customer service team at support@poolboysports.com. Our team will guide you through the return process and provide you with a return shipping label if applicable.

Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.

Privacy Policy

At Pool Boy Sports, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or using our services, you consent to the terms outlined in this Privacy Policy.

Information We Collect:
When you make a purchase or register an account with us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information. We may collect information about how you interact with our website and services, including your IP address, browser type, pages visited, and other analytical data. We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your preferences and activities on our website.

How We Use Your Information:
We use the information you provide to process and fulfill your orders, communicate with you about your purchase, and provide customer support. We analyze usage data and feedback to improve our website, products, and services, and to customize your experience. With your consent, we may send you promotional emails about new products, special offers, or other updates.

Information Sharing and Disclosure:
We may share your information with third-party service providers who assist us in operating our website, conducting business, or providing services to you. We may disclose your information when required by law, to enforce our site policies, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:
We take the security of your information seriously and employ appropriate measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.

Your Rights:
You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails.

Children's Privacy:
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

Changes to This Privacy Policy:
We reserve the right to update or revise this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us:
If you have any questions about this Privacy Policy or our practices, please contact us at support@poolboysports.com.

Terms of Service

Welcome to Pool Boy Sports! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website or using our services, you accept these terms and conditions in full. Do not continue to use Pool Boy Sports' website or services if you do not accept all of the terms and conditions stated on this page.

Introduction:
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Pool Boy Sports' website if you do not accept all of the terms and conditions stated on this page.

License to Use Website:
Unless otherwise stated, Pool Boy Sports and/or its licensors own the intellectual property rights published on this website and materials used on [Your Company Name]. Subject to the license below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages, files, or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. You must not: Republish material from this website in neither print nor digital media or documents (including republication on another website); Sell, rent, or sub-license material from the website; Reproduce, duplicate, copy, or otherwise exploit material on this website for a commercial purpose; Edit or otherwise modify any material on the website; or Redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable Use:
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of Pool Boy Sports Inc. or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity. You must not use this website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.

Limited Warranties:
Pool Boy Sports strives to provide accurate and up-to-date information on this website. However, we do not warrant or represent that the content on this website is accurate, complete, or current.

Limitations and Liability:
Pool Boy Sports will not be liable to you (whether under the law of contact, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: To the extent that the website is provided free of charge, for any direct loss; For any indirect, special, or consequential loss; or For any business losses, loss of revenue, income, profits, or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

Variation:
We may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.

Entire Agreement:
These terms and conditions constitute the entire agreement between you and Pool Boy Sports in relation to your use of this website and services, and supersede all previous agreements in respect of your use of this website.

Contact Information:

If you have any questions about these terms of service, please contact us at support@poolboysports.com. By using Pool Boy Sports' website and services, you agree to these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use Pool Boy Sports' website or services.

Thank you for trusting Pool Boy Sports with your personal information.
Sincerely,

Pool Boy Sports - Support Team